Effective Date: 15/02/2026
Mirkado Market is committed to protecting your personal information and maintaining a secure, trusted digital marketplace. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, mobile applications, and related services.
By using Mirkado Market, you agree to the practices described in this policy.
Mirkado Market is a digital commerce platform headquartered in Ghana. Our platform connects buyers and vendors through secure systems designed to enable trusted digital trade.
For any privacy-related inquiries, you may contact us using the details provided at the end of this document.
We collect personal information necessary to operate, secure, and improve our marketplace.
When you create an account, make a purchase, register as a vendor, or contact us, we may collect:
Full name
Phone number
Email address
Residential or business address
Date of birth (where required for verification)
Government-issued identification for vendor verification
Business registration details
Product listings and pricing information
Communications sent to us
Providing certain information is necessary to access core platform features.
When you use Mirkado Market, we may automatically collect:
IP address
Device type and operating system
Browser type
Location data (where enabled)
Usage activity and browsing behavior
Transaction history
This information supports platform security, fraud prevention, analytics, and service optimization.
Payments may be processed through authorized third-party providers, including mobile money services and other financial partners. Mirkado does not store full financial account numbers unless legally required or necessary for security and compliance purposes.
We use your information to:
Create and manage user accounts
Facilitate transactions between buyers and vendors
Verify vendor identity and maintain trust standards
Provide customer support
Improve platform performance and user experience
Detect, prevent, and investigate fraud or misuse
Comply with legal and regulatory obligations
Send important service updates
Marketing communications will only be sent where permitted by law or with your consent. You may opt out at any time.
Where applicable, we process personal data based on:
Your consent
The performance of a contract
Compliance with legal obligations
Legitimate business interests such as security, fraud prevention, and service improvement
Mirkado Market does not sell your personal information.
We may share information with:
Payment service providers
Identity verification partners
Delivery and logistics partners
Technology service providers supporting platform operations
Law enforcement or regulatory authorities when legally required
All third parties are contractually obligated to safeguard your data and use it only for authorized purposes.
We implement reasonable technical and organizational safeguards to protect your personal information. These measures may include:
Encryption of sensitive data
Secure server infrastructure
Restricted access controls
Continuous monitoring for suspicious activity
Despite these efforts, no online platform can guarantee absolute security. Users are responsible for safeguarding their account credentials and reporting unauthorized access promptly.
We retain personal data only for as long as necessary to:
Provide our services
Meet regulatory and tax obligations
Resolve disputes
Enforce agreements
Maintain security records
When information is no longer required, it is securely deleted or anonymized.
Subject to applicable laws, including Ghana’s Data Protection framework, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Requests may be submitted using the contact details below.
Mirkado Market uses cookies and similar technologies to enhance functionality, analyze usage patterns, and improve user experience.
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain platform features.
As Mirkado expands into additional African markets, personal information may be processed outside your country of residence. Where this occurs, appropriate safeguards will be implemented to ensure your data remains protected in accordance with applicable laws.
Mirkado Market is intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date. Continued use of the platform after updates constitutes acceptance of the revised policy.
If you have any questions, concerns, or data protection requests, please contact:
Mirkado Market
Headquartered in Ghana
Email: support@mirkado.com
Phone: +233 202 070 905
